O-Live Gold strives to keep you totally satisfied, which is why we offer a 60-day, money back guarantee. If at any point you decide it’s not the best product out there, you are protected by the highest standard 100% money-back guarantee. Just send us the empty bottle and we’ll refund you your money, no questions asked. If within 60 days of use, you are unhappy and would like a refund, here’s exactly what to do:
Simply fill out the form below and we will gladly provide you with our return address, so as not to waste any materials, and a return confirmation number. This is an easy and effortless process.
Return the empty bottle, the invoice that you received, and the confirmation number you have been assigned.
You must pay the return postage, and we do recommend you opt for tracking and confirmation numbers for verification and efficiency purposes. Note: We must receive the bottle within 60 days from the date of original purchase for the refund to be valid.
We will refund your entire order, excluding shipping costs, as long as all bottles purchased are returned, including empty bottles. If you request a cancellation of your recurring billing product no future rebills will be charged to your account. You have 30 Days from the date of each shipment to request a cancellation for your monthly subscriptions.
These guidelines were created to keep you satisfied, while at the same time ensuring we can continue to provide a quality product to other happy customers for years to come. Returning the supplements without complying with our policy will unfortunately deem your transaction non-refundable. After complying with the steps above, please allow adequate time for shipping, quality control, and communication with credit card companies and banks as you patiently await your refund.